Conditions:
•We only process exchanges and refunds for broken items.•Only outbound shipping charges for damaged orders will be refunded. All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount.
•We reserve the right to refuse returns/exchanges of items that are not in as-new condition due to damage or misuse by the customer.
•Each returned item must be in its original condition and packaging to be accepted.
•Refunds are generally issued within 7-10 business days after we have processed your return.
Simple Process:
•Contact us with a photo of the damaged item within (2 days of receiving your order)•We’ll initiate a pick-up for the items.
•Exchange or refund will take place accordingly.
•A fee might be determined according to the case.
General Information:
•Shipping is only available across EGYPT at the moment.•For International orders, please get in touch with our customer support.
•In the event of any delays or issues, our customer support team is ready to assist you.
Trust us, it's worth the wait!
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