FAQ

Below FAQ are some common concerns before falling down the Rabbithole.

Quick as a rabbit's hop, your order will be on its way within 24 hours! Our team works tirelessly to ensure your goodies arrive at your doorstep within 2-3 working days.


For more info check out our Shipping Policy

Ordering from Rabbit Hole is as easy as falling down a rabbit hole! Simply browse our website, add your favorite items to your cart, and follow the checkout process. You'll be one step closer to turning your space into a wonderland.
If you prefer a touch of personal assistance or have any questions during your ordering adventure, our team on Instagram@rabbithole.eg is ready to assist you. Send them a message, and they'll guide you through with ease.

We sure do

Check out our Refund & Exchange Policy
Or contact us by mail at: refunds@rabbitholestore.com

Tracking your order is a breeze. Once your order is shipped, you'll receive a confirmation SMS with a tracking number. Use this number to trace your order's journey till your doorstep.

If you've fallen in love with our products but crave a touch of personal taste, dive into the Rabbit Hole of customization. Our artisans will handcraft your order with love and precision, turning your vision into reality. Please allow 7-10 working days for this process. Trust us, it's worth the wait!

Please send your Customization requests to customization@rabbitholestore.com, we will give you our quote.

We're committed to ensuring your RH experience is magical one hope at a time.
If you receive a damaged item, please contact our refunds customer service within 2 days of receiving your order, and we'll work our magic to make things right.

If reached here, it means you’ve gone down the Rabbithole of our FAQ and still haven’t found what you’re looking for. Don’t worry, we’ve got you covered! Contact Us!